My Profile
Use the My Profile page to view and update your:
- contact information
- Self Service notification options
- Powerpay email and notification options
- personal verification questions
Note: The user ID field will not change with a surname update. User ID names cannot be modified. The options are to maintain the current user ID or delete the current user and recreate them as a new contact.
Field Information

- User ID - (View-only)
- Payroll Number - (View-only) The number of the open payroll. Users are associated with specific payrolls
- Names - Enter the user's last name and first name
- Phone and fax numbers - Enter primary, secondary, and fax numbers
- Email Address - Enter a company email address for the user
- Security Role - (View-only) This field is visible only if you have Security Roles enabled. Select a security role from the list

The contact type assigned to the user. The following contact types are available in Powerpay and can be changed on the
-
Primary Contact – Dayforce's first point of contact for payroll matters and the recipient of Dayforce correspondence.
-
Payroll Backup – a backup contact for all payroll-related functions if the Primary Contact is not available.
Important: It is in your best interests to list a backup contact as Dayforce can only discuss payroll related matters with authorized contacts. A minimum of two contacts is recommended. To add a new contact without a user ID, contact your Customer Support Team.
-
Distribution Contact – recipient of the payroll package.
- ROE Issuer - responds to questions regarding the date printed on the ROE form. When a user is selected as an ROE Issuer Contact, the user’s First Name, Last Name and Primary Phone Number are passed to the Company Profile page and used to populate the Default Issuer Name and Default Issuer Phone Number fields (ROE boxes 21 and 22).
- ROE Contact - responds to external questions related to the reason of the ROE Issue. When a user is selected as an ROE Contact, the user’s First Name, Last Name and Primary Phone Number are passed to the Company Profile page and used to populate the Default Contact Name and Default Contact Phone Number fields (ROE box 16).
- EFT/Stops/Rejects E-Mail Notification- receives an email when a stop payment is placed or a reject occurs.
- HR Contact
- Other

You can control which users receive notifications and the type of notifications they receive in their Powerpay Inbox. For example, when an employee makes a change to their address information in Self Service and the address field is set to notify on the , you need to define which Powerpay users receive the notification.
Note: This functionality is only available for payrolls with Self Service and when notifications are set up on the
Note: Emergency Contact notifications are only available for payrolls with HR Data functionality enabled.
Note: At least one Powerpay user must be selected to receive System Generated Errors & Warnings.
Note: At least one Powerpay user must be selected to receive Employment Verification Letter notifications when this feature is enabled on the

If appropriate, select one or both of the check boxes to receive email notifications:
- Payroll related issues
- Product updates, offers and features.
Choose the types of email notifications you receive.
You can set notifications to let you, know when your payroll processing is complete and your reports are available, receive a payroll submission confirmation and receive payroll submission reminders so you do not forget to submit your payroll. You can also configure Powerpay to send notifications when year-end adjustment processing is complete and the year-end reports are available on the Year-End Reports page and tax forms are complete and available on the Year-End Reports page.
Use the Submission date warning message starts to appear in days feature to set an alert if the submission due date is approaching. Acceptable values for this field vary by pay frequency.
Pay Frequency | Acceptable Values |
Weekly | 0-7 |
Biweekly | 0-14 |
Semi-monthly | 0-15 |
Monthly | 0-30 |
Enter 1, to only display the message on the Submit for Processing by date.
Enter 2, to display the message one day prior to the Submit for Processing by date.
Enter 3, to display the message two days prior to the Submit for Processing by date, etc.
To only display the message after the Submit for Processing by date if the payroll has still not been submitted for processing, enter 0.

Select four or more unique Personal Verification Questions, each with its own answer. You will be required to answer one of these questions if you forget your password, security image or you need to enable or unlock a user. Use questions to which only you would know the answers. At the same time, make sure you do not use questions you won't remember the answers to in a few months from now.
Safeguarding your password is key to protecting your information. Always keep your Personal Verification Questions and answers strictly confidential.